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1. Delivery charges: Delivery
charges are strictly cash on delivery [C. O. D.] and exclude brochure prices.
2.
Payment: All cheques should be made payable to D&G FURNISHINGS DIRECT. Please note, most credit cards attract a
2.5% surcharge. All cash payments must be made in sterling.
3. Delivery:
We normally quote 2 to 3 weeks for delivery. All deliveries will be confirmed with you and the payment amount and method advised
in advance. Any delivery restrictions must be advised at time of enquiry. If delivery is aborted because of payment/delivery
problems, an aborted delivery charge may be applied to your account. A fuel surcharge may be charged in line with increases
on pump prices.
4. After sales service: Please retain your invoice as proof
of purchase. Details included on this document will be required should you need to contact us regarding spares or replacements.
Failure to provide these details may affect our ability to process your request.
5.
Returns & replacements: Only products with factory faults will be replaced. Some products may have minor imperfections
which have been filled and finished prior to export. Due to design, these imperfections form part of the character within
the product and may affect subsequent colour staining of some wooden products which is outwith the control of D&G Furnishings.
Where a factory fault has been determined, you will be offered a replacement part or product of at least equal or higher value.
Credit will only be given if there is no suitable alternative product to offer. No return on products that have been assembled
or used will be made unless assembled by D&G Furnishings. All mattresses and suites must be checked at the time of delivery
and any problems reported to the driver immediately. Damaged products should not be accepted. Good stock that has been ordered
and delivered cannot be returned for credit. By agreeing to our quotation for goods/delivery, you are deemed to have accepted
all of our terms and conditions.
TRADING TERMS AND CONDITIONS: Definitions: "The seller" means DG Furnishings. "The buyer"
means the person, firm or company which places the order with the seller. "The goods" means the articles or things
or any of them described in the order. "The order" means the order placed by the buyer for the supply of the goods.
All descriptions, specifications, drawings and particulars of weights, dimensions and materials have been given
by way of identification only and the use of such information shall not constitute a sale by description.
The
seller's employees and agents have no authority to make any representation, statement or report not contained in or incorporated
into the quotation by the seller and the seller shall not be bound by any unauthorised representation, statement or report.
If the seller adopts any changes in construction, design or specification of any of its products, the buyer shall
accept the product so changed in fulfilment of the order.
To comply with current legislation, cash cannot be accepted
for orders in excess of £9,000 (inclusive of VAT). The seller will notify the buyer verbally or in writing of the arrival
of the goods at the premises of the seller and the buyer shall agree to a specified date for delivery of such goods.
In the event that the buyer fails to offload the goods within 30 minutes of their arrival at the buyer's
premises or such destination as notified to the seller in order at the time so specified, the buyer shall be liable to the
seller for the additional costs incurred by the seller. The seller shall not be liable to the buyer for any damage or loss
arising directly or indirectly from any delay in delivery.
The seller does not guarantee the exact quantity of
goods so delivered and the buyer shall accept and pay in full at the order price for all goods actually delivered notwithstanding
minor discrepancies between the quantities ordered and the quantities delivered.
The seller may, at its
absolute discretion, dispatch and invoice part orders. If goods are returned because ordered in error or not required, the
Company reserve the right to apply a handling charge or 20% of the value of goods so returned. In this instance, future orders
will only be supplied on a pro-forma basis.
Delivery charges are included in the price except where otherwise
stated.
Goods are not accepted by the seller for return from the buyer without the prior consent of the
seller in writing.
Payment shall be made in accordance with the terms agreed between the seller and the
buyer and in the event of late payment, the seller shall be entitled to interest on the amount outstanding at the rate of
4% above the base rate of Barclay's Bank PLC from time to time in force, calculated from day to day.
All documentation
(Invoice, Delivery Notes, Return Notes) must be signed by the buyer and the driver delivering the order.
In
the event that the quantity of goods delivered falls short of the quantity specified on the documentation, the actual quantity
unloaded shall be recorded on the documentation and counter-signed by the buyer and the driver delivering the goods.
In the event, the buyer shall inspect the condition of the goods as soon as possible after delivery and shall, within 48 hours
from such inspection, give notice in writing to the seller of any matter or thing by reason whereof he alleges that the condition
of the goods is not in accordance with the contract. If the buyer fails to give such notice, the condition of the said
goods shall be deemed to be in all respects in accordance with the contract and the buyer shall be bound to accept and pay
for the same accordingly.
Any goods for the subject of a claim by the buyer shall be retained by the buyer
pending inspection by the seller. If the buyer requires replacement goods whilst a claim is being inspected by the seller,
the buyer shall purchase said goods. If the seller accepts the buyer's claim, then the buyer shall receive full credit
against the claim.
The seller shall not be obliged to entertain or discharge any claim for less than £150
and the maximum liability of the seller for shortages and defects in respect of any goods shall be the amount invoiced by
the seller to the buyer in respect therefore. Under no circumstances shall the seller be liable to the buyer for loss of profit
or economic loss.
The goods shall be at the buyer's risk from the time of delivery to the buyer's premises
or to such other destination as notified to the seller on the order.
(a)The goods and any other goods delivered
by the seller shall remain the sole and absolute property of the seller as legal and equitable owner until such time as all
money due to the seller has been paid to the seller.
(b)The buyer acknowledges that it is in possession of all such goods
as bailer for the seller until such time as they become the property of the buyer.
(c) Until the goods become the property
of the buyer, the buyer undertakes to store such goods on its own premises separately from its own goods or those of any other
person and in a manner which makes them readily identifiable as the seller's goods.
(d) The buyer's right to
possession of such goods shall cease if it does anything or fails to do anything which would entitle a receiver to take possession
of its assets or which would entitle any person to present a petition for the winding up or bankruptcy of the buyer.
(e)
The seller may, for the purpose of examination or recovery of its goods, enter upon any premises where they are stored or
where they are reasonably thought to be stored.
(f) In the event that they buyer purports to sell all or part of such
goods before the property therein passes to the buyer, the entire proceeds of such purported sale shall be held in trust for
the seller and shall not be mingled with any money or paid into any overdrawn bank account and shall at all times be identifiable
as the seller's money.
(g) The buyer warrants that it is not at the time of entering into this agreement insolvent
and knows of no circumstances which would entitle any creditor to appoint a receiver or to petition for winding up or bankruptcy
or to exercise any other rights over or against its assets.
(h)ALL FURNITURE SOLD IS INTENDED FOR DOMESTIC USE.
WE CANNOT ACCEPT RESPONSIBILITY IF USED FOR CONTRACT/COMMERCIAL PURPOSES. WE RESERVE THE RIGHT TO INCREASE PRICES ON IMPORTED
GOODS WITHOUT NOTICE, IF APPROPRIATE.
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